Requests are still unclear before the team has to respond
Customers ask without enough detail about timing, budget, service conditions, or actual need.
For service partners in Vietnam
Increase your service close rate
iGuide helps partners receive clearer, better-fit requests that are easier to close.
AI is changing how customers search, understand, and choose services. iGuide is built for that shift, so partners who move early can be understood sooner, selected sooner, and stay ahead of the market.
Not just visibility • Not just lead transfer • Need clarity before coordination
What iGuide delivers
Turn potential into business performance
iGuide clarifies customer needs, reviews fit, then coordinates with the right business to shape a better final option or quote. For businesses ready for deeper coordination, iGuide is not just a place to be seen, but a formal distribution channel that helps bring in better-fit requests with stronger close potential.
Not just more views, but clearer requests
Not just lead volume, but better-fit customers
Not just service introductions, but clearer coordination for better close outcomes
Why this matters now
Customers no longer search for services the old way
Customers no longer want to go through the full process of searching, reading, comparing, evaluating, and then contacting each provider one by one.
They want to be guided to options that fit better, faster, and more clearly from the start.
Problems addressed
Help partners focus on higher-potential requests and improve business performance
Many leads are not a fit with real delivery capability
Teams still have to process them even when close potential is low from the start.
Too many back-and-forth rounds without a final option
Time is lost in repeated clarification and repeated explanation.
Quoting, holding slots, or holding schedules for low-close requests
Teams spend pre-sales effort with weak conversion outcome.
Customers do not understand the service correctly before reaching out
When information is too general, customers ask the wrong things, expect the wrong things, and compare the wrong way.
It is hard to maintain a clear coordination flow
Misunderstanding risk increases, responses slow down, and close opportunities are lost.
iGuide helps reduce vague lead handling, unnecessary quoting, and increases the chance of closing better-fit requests.
What is iGuide
What is iGuide?
iGuide.ai is a technology company building a Full-Stack Travel platform for travel and services.
The goal is not to create more raw leads, but to help teams handle requests that are clearer, better-fit, and easier to close.
- Clarify customer needs
- Review fit level
- Coordinate with the right business to shape a better final option or quote
Smart Index • Travel Knowledge Base • Smart Map • AI Agent
How is iGuide different?
Not only promoting partners, but directly connecting them with clear requests and better-fit customers
Not only advertising
Advertising helps more people see a service. iGuide helps businesses reach better-fit demand.
Not only higher visibility
But fewer poor-fit leads
And a better chance to close better-fit demand
Not only an information display page
A page helps customers know who you are. iGuide helps customers understand more clearly what you provide.
Not only name, address, and images
But clearer service description by group, scope, and delivery conditions
So customers understand more accurately before reaching out
Not only raw leads
Raw leads usually force teams into repeated back-and-forth, repeated filtering, and heavy pre-sales effort.
Reduce missing-information requests
Reduce unnecessary back-and-forth
Reduce unnecessary quoting, holding slots, or holding schedules for hard-to-close requests
Not only another customer acquisition channel
iGuide is built to become a formal distribution channel where partners are coordinated around better-fit requests.
Not only presence
But a clearer flow between customer, iGuide, and partner
Higher request quality and better handling efficiency
Not only a technology solution
iGuide is designed to start simply by clarifying information and coordination first.
Start light
No forced full operational replacement
Increase coordination level gradually when both sides understand how to work together
iGuide does not only help services appear. It helps services be understood correctly, matched to the right need, and handled through a clearer process to improve close potential.
How iGuide coordinates with partners
Not only introducing services, but also serving customers together with partners
Step 1. Customers begin from need
Customers reach iGuide through content, maps, search, or AI Agent.
- They are guided from actual needs: where they are going, when, what budget they have, what conditions matter, and whether a service really fits.
Partners do not have to receive every inquiry from a completely vague starting point.
Step 2. iGuide clarifies the request before handing it to a partner
- Timing
- Location
- Budget
- Guest count
- Service conditions
- Additional requirements
- Fit with the customer’s real need
Fewer basic clarification loops before a response is needed.
Step 3. iGuide reviews the right partner based on real service scope
- Service group and service characteristics
- Delivery scope
- Service conditions
- Response capability
- Customer context
Partners have more chance to receive requests closer to real delivery capability.
Step 4. The partner responds on a request that is already clearer
- Whether the service can be delivered
- Price and any key conditions
- Validity and payment requirements
Teams save time in quoting, holding slots, and holding schedules.
Step 5. iGuide continues working back with the customer
- Clarify key points still needed to close
- Reduce misunderstanding
- Keep a more consistent communication flow
- Support confirmation and rollout steps
Partners do not have to carry the full clarification burden alone from the start.
Step 6. When appropriate, both sides coordinate delivery more clearly
- Receive customer requests
- Respond on key conditions
- Track confirmation
- Coordinate delivery
- Handle exceptions if needed
The workflow becomes clearer, less repetitive, and easier to control.
What iGuide aims to create for partners
- Clearer requests before the team responds
- Fewer vague leads
- Less unnecessary back-and-forth
- Less unnecessary quoting or holding capacity
- Higher chance to close better-fit requests
In short, iGuide does not only bring more contacts. It helps partners handle requests that are clearer, better, and more likely to convert into revenue.
How iGuide creates value in practice
Help customers find, understand, compare, choose by personal preference, and connect with the right partner
Smart Index
Synchronizes partner information, services, service scope, delivery conditions, and operating details.
Meaning: a service is not only posted, but placed into a structured information system so it can be understood more accurately.
Travel Knowledge Base
A knowledge layer for context, conditions, and the factors that shape customer choice.
Meaning: customer requests are no longer generic questions, but requests with clearer context.
Smart Map
Handles location, area, route connection, and convenience based on actual journey context.
Meaning: a service is evaluated against the customer’s real journey and need, not just as a point on a map.
AI Agent
Supports multilingual interaction, clarifies needs, provides information, and guides customers directly.
Meaning: partners have more chance to receive requests that are already clearer on need, conditions, and fit.
Focus service groups
5 service groups with high coordination readiness
If your business operates in one of these 5 groups, iGuide is a suitable place to start a cooperation discussion.
Stays
Hotels, resorts, serviced apartments, stay villas
Food and dining
Restaurants, eateries, cafes, bars
Tours and experiences
Private tours, local experiences, sightseeing, and activities
Wellness and beauty
Spa, massage, skincare, haircare, nailcare, wellness, fitness
Travel support
Airport support, journey support, local support, and issue handling for travelers
Business value
What partners can expect
Help partners increase revenue opportunity, add a formal distribution channel, and build stronger advantage in the AI era.
- Add one formal distribution channel alongside current channels.
- Increase conversion opportunity from demand to revenue.
- Improve sales and operations efficiency through clearer incoming requests.
- Increase the chance that services are understood correctly and selected correctly.
- Create a more sustainable growth base in the AI era.
Three participation levels with iGuide
Start from a basic level and upgrade easily
Basic presence
For basic introduction to customers
Best fit for
Places, points of interest, community locations, or service businesses that first want correct name, location, and basic information inside iGuide.
What the partner gets
- A basic page on iGuide with description, visuals, operating hours, address, and contact details.
- Accurate presence on Smart Map and in related discovery flows.
- Customers and AI understand basic information more accurately, reducing confusion in search.
What iGuide needs first
- Official public-facing name.
- Clear address and coordinates.
- Operating hours or current status.
- At least one official contact channel or reference source.
Start simple
Only basic information is needed for iGuide to review initial fit.
Advanced presence
So customers understand the service better and iGuide can introduce it more effectively
Best fit for
Businesses with real operating services that want stronger discoverability, clearer presentation, and a better base before deeper coordination.
What the partner gets
- Everything in Basic presence, plus a clearer and more complete service profile.
- Up to 3 service profiles supported by iGuide to refine content, service grouping, and operating conditions.
- Customers and AI understand the service more clearly, improving the chance of being introduced more accurately.
What iGuide needs first
- A clear description of the main service.
- Current service scope and basic conditions.
- Enough content, visuals, and a clear contact owner for follow-up clarification.
When to move to a higher level
A better fit when the business wants iGuide to review needs, check response capability, and coordinate follow-through more clearly.
Operating partner
To work with iGuide on clearer, better-fit requests from the start.
Best fit for
Businesses operating within iGuide’s 5 current service groups and ready to coordinate on fit review, service capability, response conditions, and follow-through.
What the partner gets
- Everything in Advanced presence.
- Requests are clarified more before reaching the team.
- A clearer coordination flow between iGuide and the business point person.
- Less time spent on poor-fit requests and easier response on conditions or options.
What iGuide needs first
- Service information clear enough to work back with the customer.
- Updated service scope and current ability to accept requests.
- A clear response owner and ability to coordinate within an agreed response window.
When operating coordination makes sense
This level fits when the business wants to work with iGuide on suitable requests through confirmation.
Benefits and requirements
Build a working relationship that is sustainable and trusted
What the partner gets
- Clearer requests before the team has to work them.
- Less back-and-forth and less wasted time.
- Less unnecessary quoting, holding, or blocked capacity.
- A clearer coordination owner with iGuide.
- An easier path to closing when needs and conditions are clearer.
What the partner needs to do
- Provide clearer service information.
- Keep service scope and current ability to serve updated.
- Have a clear response owner.
- Agree on how early coordination should work.
In the short term, you do not need to replace your whole system. But if both sides go deeper, service information and coordination rules will need to become more standardized over time.
Leave your information so iGuide can follow up right away
It only takes about 5 minutes to complete.
iGuide will follow up within up to 5 working days.
What happens after you submit
- iGuide quickly reviews the basic information and service group.
- If there is a fit, iGuide reaches out to clarify service scope and the coordination owner.
- Both sides align on whether to move forward and which level makes the most sense.
If you want to work with a new distribution channel for the AI era, iGuide is the place to start.
Leave your information now so iGuide can reach out and discuss the right way to coordinate.
